Video Game and Gift Cards Return Policy
You may return any Video Game and Gift cards purchased for a full refund minus any applicable shipping costs within 2 months of your purchase. This policy ONLY applies to physical gift cards that are shipped to you. Digital gift codes or e -gift cards and Digital game that are sent electronically cannot be refunded or exchanged. Please review our acceptance criteria listed below before returning your gift card(s).
To request a refund, please follow these simple steps:
- Please email us with your request (at) [email protected] for refunds at Be sure to include your name, invoice number, and a reason for your request.
- Ship your card(s) back to us at the below address. Be sure to use a trackable shipping method such as FedEx, UPS, or USPS Priority Mail. Please include your contact information and invoice number along with you gift card(s).